Sizing guide, care guide and delivery
Washing - As this is a luxury extra fine merino wool, please hand wash. If you would like to wash it in a washing machine after a few wears - always wash on a HAND WASH program, on a cold cycle with the lowest spin and with a delicate detergent. Dry flat.
Postage on orders over £60 within the UK is FREE signed for second class delivery.
We aim to dispatch orders within 3-5 working days, not including weekends or bank holidays, but this may vary during busy periods and dependent on stock levels.
We will do everything that we can to get your goods to you but as we use a third party carrier, there may be occasions where something out of our control affects your delivery time.
Europe Delivery is £10
Rest of the World is £15
When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures, which can cause delays. Any customs duties are the sole responsibility of the customer.
We hope you love you Vivaansie top, however if you are not completely satisfied with your top, then we can offer your a refund provided that the item is returned in their original condition, ~(unworn, with the tags still in place) and within 14 days of receipt.
Please ask for proof of postage from the Post Office for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.
As we are a small business, we cannot cover the cost of the return postage unless the top is damaged or faulty in some way upon receipt.
Refunds will be issued upon receipt of the returned goods, minus the shipping.
In this instance, please inform us within 24 hrs of delivery by email to arrange for a replacement to be sent. Our returns address is:
47 Shipton Road,
Ascott Under Wychwood,
Please write you name, order number and the problem with your top and include it in the package.
Once we receive your returned top, we will refund you, please allow up to 10 working days for the refund to show in your bank account.
We are happy to offer an exchange for a different size in the same design. Please email us for more information.
Small - 8-10
Medium - 12
Large - 14-16
Extra Large in some designs - 16-18
The Vivaansie tops are designed to be more slim fitting than baggy- enabling you to wear them from day to evening. Please do size up if you want a slightly looser look.
I have increased the sizing slightly from the first collection.
SECOND COLLECTION (where it says New Size)
small (size 1) - 83 cm
medium (size 2) - 89 cm
large ( size 3) - 95cm
Extra large (size 4) - 101 cm
Small (size 1) 65 cm
Medium (size 2) 66 cm
Large (size 3) 67 cm
Extra Large (size 4) 68 cm
Medium- 86 cm
Large -92 cm
Small 65 cm
Medium 66 cm
Large 67 cm